RETURNS
OAK CLOTHING CO. WOULD LOVE YOUR FEEDBACK!
A positive review is a great way to support our small business. If there's anything we could be doing better please let us know directly through the contact info above. We're always striving to offer the best customer service possible!
RETURN POLICY
- OAK does not cover the cost of return shipping.
- Items can be returned to OAK CLOTHING CO. 264 MAIN ST WELLINGTON ONT K0K 3L0. Please contact info@oakclothingpec.com for return shipping questions.
- Merchandise may be exchanged for another item of equal value or store credit to be used at a later date. Store credit option will be emailed once product is received.
- All sale items and swimwear are final sale.
SHIPPING
- Orders placed after 12pm EST Monday-Thursday will be sent out the following business day. We do not process orders over the weekend. Orders placed after 12pm EST Friday will be shipped the following Monday.
- We currently ship within Canada & USA. For items shipping to USA, customer is responsible for all duties and customs owed outside of shipping paid when items are purchased.
- All orders are shipped regular parcel via CANADA POST unless customer has purchased a higher shipping rate.
- Merchandise must be returned within 14 days of receipt. Merchandise may only be exchanged for another item or store credit, we do not process returns.
- Shipping and handling will not be refunded. Customer is responsible for shipping cost on all return items.
- Customer will receive a tracking number once item has shipped.
- OAK is not responsible for any lost, stolen or damaged items. Tracking numbers will be provided.
- If you have any questions please reach out to info@oakclothingpec.com.